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COVID-19 Information

COVID-19 Information

Last updated May 22, 2020.

Dear South Mountain Inn Guests,

We are taking the COVID-19 (Coronavirus) very seriously. Allow us to share with you what we are doing and have always done, to ensure you have a safe and pleasant stay. Our small size and location on 7 acres naturally helps us limit the risk of exposure since there are no crowds and several outdoor areas where guests can relax without encountering each other. This is also our home. We live on the grounds in a separate Carriage House and are here 24/7. We are the owners and operators of the inn and pride ourselves in keeping our property safe and clean for your visits.

The South Mountain Inn is a licensed, inspected, and insured property that has always maintained high standards of cleanliness and sanitation. Upon checkout, each guest room is cleaned on a from top to bottom with CDC recommended disinfectants and methods. All common areas, guest rooms, bathrooms, bedding, floors and kitchen are all thoroughly cleaned daily to our high standards and in accordance with the CDC.

In addition to our routine daily cleaning, we have implemented extra measures to keep our guests and ourselves as safe as we possibly can:
  • Multiple cleaning of all common areas throughout the day with approved disinfectants
  • Disinfecting common surface areas throughout the day (e.g., countertop, stair banister, light switches, doorknobs, etc.)
  • We will provide only single-serve items at our snack area to mitigate transmission of surface germs

We have also implemented the practices below to keep our guests and ourselves as safe as we possibly can:
  • 2-night separation for room reservations – To the best of our ability, we will keep a two-night separation between guest checkout and guest check-in for each of our rooms. If we are unable to keep the 2-day separation, we will contact the guest to discuss options.
  • Staff will not enter rooms during multiple night stays. Clean towels and other necessities will be left outside each door. Wet towels and trash can be deposited in a central location, if needed.
  • Staff will wear masks and maintain proper distancing
  • We have two dining areas with multiple tables to allow guests to eat comfortably by themselves
  • We will offer breakfast to-go options for those guests who do not feel comfortable eating in our dining rooms
  • As weather permits, we will offer breakfast to our guests on our wrap around porch

The health, well-being and safety of our guests is of paramount importance to us. In order to keep our guests as safe as possible, we will continue to monitor the latest developments tied to this current virus issued by federal, state, local and community leaders, and implement all necessary measures to maintain your safety while visiting us. We invite you to visit the CDC website (https://www.cdc.gov/coronavirus/2019ncov/about/prevention.html) for frequently updated information, guidance and materials.

Sincerely,
Matt and Kedri Metzger